Technical Service Owner (Infrastructure & Cloud)

  • Job Reference: R8871
  • Date Posted: 13 October 2020
  • Employer: Anglian Water
  • Location: Huntingdon, Cambridgeshire
  • Salary: £41,000 to £49,000
  • Sector: Information Technology (IT)
  • Job Type: Permanent
  • Work Hours: Full Time

Job Description

Technical Service Owner (Infrastructure & Cloud)

SALARY £41,000 - £49000

Employment type Permanent

Hours 37 hours per week

Anglian Water offers a flexible approach, this role offers you the flexibility to work from home and from an Anglian Water office. Your base location will at our Huntingdon office.

As our region flourishes it is our priority to support our economy, customers and communities; driving sustainable growth and building resilience across our services. We recently announced plans to invest £6.5 billion to protect our regions water supplies over the coming years.

Our IS team is currently undergoing a transformation which will enhance the services it delivers and ensure they are best positioned to play a proactive and value orientated role across our business.

Our goal is to exceed customer expectations whilst embracing new technology to drive digital transformation; better connecting our customers, people, assets and information.

As a valued employee, you'll be entitled to:

  • Personal private health care
  • 26 days annual leave - rising with length of service
  • Flexible working
  • Competitive pension scheme - Anglian Water double-matches your contributions up to 6%
  • Bonus scheme
  • Flexible benefits to support your wellbeing and lifestyle.

What will my role involve?

To help us deliver exceptional IT services to our business, we are looking for a new Infrastructure and Cloud Technical Service Owner who will be accountable for ensuring that the operational service delivery commitments and obligations of our technology providers are met and are appropriate to deliver our business outcomes, and the overall delivery of cost efficient and reliable IT services.

There are 6 Technical Service Owner (TSO) roles, each of whom are accountable for specific technology towers and this role will focus towards Data Centre Infrastructure and Azure Cloud Services

What does it take to be a Technical Service Owner?

As a Technical Service Owner, we are looking for you to have significant experience in IT Service Management to compliment your strong exposure to Data Centre (DC) Infrastructure and Azure Cloud technologies such as On-Premise Servers, Networking fabric and Azure resources such as IaaS. With experience in Change and Release Management, you'll be comfortable managing a range of relationships internally and externally to meet SLAs and KPIs.

Your strong knowledge of IT Service Management with technology focus Data Centre (DC) Infrastructure and Azure Cloud technologies, will allow you to offer a first- class customer service to your key stakeholders. By promoting and fostering a collaborative working approach, you'll strive to suggest and implement improvements to benefit our critical and diverse organisation.

Why Anglian Water?

As our region flourishes it is our priority to support our economy, customers and communities; driving sustainable growth and building resilience across our services. We recently announced plans to invest £6.5 billion to protect our regions water supplies over the coming years.

Our IS team is currently undergoing a transformation which will enhance the services it delivers and ensure they are best positioned to play a proactive and value orientated role across our business.

Our goal is to exceed customer expectations whilst embracing new technology to drive digital transformation; better connecting our customers, people, assets and information.