Technical Lead CRM

  • Job Reference: 14432
  • Date Posted: 8 January 2021
  • Employer: National Grid
  • Website:
  • Location: Warwick (CV34 6DA), United Kingdom
  • Salary: On Application
  • Sector: Information Technology (IT)
  • Job Type: Permanent
  • Duration: Undefined
  • Work Hours: Full Time

Job Description

About the role


Technical Lead CRM (Salesforce), Permanent, Warwick


We are seeking a Salesforce Technical Lead who will be responsible for leading delivery teams from a technical perspective, ensuring that work is completed in line with good engineering practices; operating within a solution development team, whilst ensuring that the delivery team remains focused on quality based on good engineering practices.


The Salesforce Technical Lead will spread good engineering practices within the delivery team and the wider organisation, whilst working with project stakeholders to ensure they know what is expected of them in a quality IT engineering project delivery, as we look to move into an Agile delivery environment.

About you


You will have a demonstrable track record of leading software delivery, with a breadth and depth of knowledge of a range of engineering tools, practices and technologies, as well as expertise in engineering flexible and scalable solutions on a multi-tenant platform.


Technically, you will be skilled in several of SOAP/REST API, ETL tools, APEX, AURA framework, Visualforce, Javascript, Lightning, and have good knowledge of the Software Development Life Cycle.


You will also hold Salesforce certifications such as Salesforce Certified Administrator, Salesforce Platform Developer, with knowledge of new and emerging technologies and industry best practice for solution and technical architecture on the platform.

About us


National Grid touches the lives of almost everyone in the UK, with an energy network that stretches across the Atlantic. We’re an international team, and our work underpins the lives of millions of people. Feet forwards, head up, and eyes bright, we’re working hard to create value for people today – and shape the future of energy tomorrow.


In the UK, we don’t generate or sell energy – we join the dots to get energy from A to B. From making a cup of tea in the morning, to keeping the lights on in hospitals, our electricity network puts power in the hands of people. Without it, the world as we know it would grind to a halt.


The world of energy is changing beyond recognition. Working at National Grid, you won’t just be touching the lives of almost everyone in the UK – you’ll be shaping the way we use and consume energy for generations to come.


Our values and principles


At National Grid, through listening to what our customers need, every day we do the right thing and find a better way.


As a National Grid employee, you’ll treat our customers as a priority, taking time to listen and work with them to help give them the best experience we possibly can. You’ll need to be proactive and flexible in your approach and continually look for ways to exceed their expectations – sometimes in unexpected and helpful ways. You’ll provide accessible information when our customers need it and make things simple by using your expertise to guide them. Above all, you’ll follow through on your promises to deliver value, drive efficiency and give them a great customer experience.


We offer inclusion and diversity training for everyone here at National Grid, with a view to building an inclusive working environment and developing all our employees. Training opportunities range from unconscious bias and reverse mentoring to targeted training initiatives which are tailored to support our diverse and innovative work force.

What you'll get


A competitive salary between £43,700– £55,400 – dependent on capability.


As well as your base salary, you will receive a bonus of your salary for stretch performance and a competitive contributory pension scheme where we will double match your contribution to a maximum company contribution of 12%. You will also have access to a number of flexible benefits such as a share incentive plan, a salary sacrifice technology scheme, support via the employee assistance line and matched charity giving to name a few.