Support Engineer
Prenton
Salary up to £59,850 per year (dependant on expereince) plus a strong benefits package
Full Time / Permanent
Flexible / Hybrid options
Closing Date: 12th May 2024
Help us create a better future, quicker
SP Energy Networks
At SP Energy Networks our focus is on harnessing technology and innovation to create the networks of the future. Our team is building a dynamic network to meet the changing demands for electricity and increasingly, renewable electricity - safely, securely and sustainably in the communities we serve.
At SP Energy Networks, we know people are central to building a better future, quicker and we are seeking new talent to join our team.
The Control Room manages the Distribution Network for 1.4 million customers across the SPM licence for Merseyside, Cheshire and North Wales. It is responsible for both Planned and Fault work and delivering excellent Customer Service.
The role of Support Engineer sits within Customer Service - Planning, reporting to the Planning Manager.
In this role you will provide support to the Control Room in planned and fault situations and prepare Outage information to assist with key decision making and network access within the Control Room.
As SPEN transitions to DSO, this role includes supporting the implementation of the solutions required for delivering Net Zero. With more parties becoming actively engaged with the electricity network, real time management will be required to balance the supply and demand with the capacity of the network.
Role
As Support Engineer, you will deliver engineering support services for the Distribution network control room.
What you will be doing
Facilitate change necessary within Customer Services Delivery as the distribution network transitions to Net Zero.
Work with new and existing generation partners to utilise flexibility service arrangements and Distribution Restart Zone partnerships.
Reviewing and investigating system performance following major EHV incidents and faults.
Support the Control Room including as a Control Person as required.
Manage, co-ordinate or participate in multi discipline projects, tasks or areas of activity as required by business needs.
Establish and maintain excellent relationships with Major Customers and other DNO's and National Grid (ESO and NGET) for system outages.
Give advice and support as required on technical matters relating to network.
Responsible for the co-ordination of network outages impacting the network from two years ahead to day ahead timescales.
Represent the Control Room on network development forums (e.g. SRG, DSRG)
Support and maintain systems within the control room
What you will bring
Distribution and/or network knowledge required
Operational experience would be of benefit but not essential
Ability to form strong working relationships across all EN business areas and at all levels
Ability in dealing with major customers
A proven aptitude for using and developing new IT solutions
Ability to co-ordinate a broad range of complex tasks and requirements from different business areas and devise solutions.
Working knowledge of key Energy Networks policies, procedures and working practices
Takes responsibility and accountability for tasks and activities and contributes to the achievement of team goals by providing support, advice, encouragement and clear direction and coaching when appropriate.
Interpretation of Asset data & post fault analysis of plant and equipment.
Ability to define and document new processes for key strategic changes within the Control Room.
To be successful in this role you will need to demonstrate as a minimum:
HNC with relevant experience
or
Degree in Electrical or Mechanical Engineering would be preferable.
Refer-A-Friend Scheme
Refer a friend to ScottishPower through our referral scheme and if they are successfully appointed to a role, you will receive a reward payment of £1000, or an enhanced payment of £2000 if the vacancy is highlighted as eligible for the increased reward amount.
What's in it for you
As well as a competitive salary which is reviewed annually, you can also enjoy a number of other benefits. With our pension scheme, we'll double match your contribution up to a company contribution of 10%.
At ScottishPower, we believe it's the little things we do in life that make a big difference. From helping you look after your family's wellbeing, save for your future and take personal steps for climate action - our benefits are designed to help you do just that - so that you have everything you need to take care of your world - today and tomorrow. That's why our benefits include:
36 days annual leave
Holiday Purchase - perfect your work/life balance with extra annual leave
Share Schemes
Payroll Giving and Charity Matched Funding
Technology Vouchers - save more and spread the cost of your technology purchases
Electric Vehicle Schemes - to help you transition to green/clean driving
Cycle to Work scheme and Public Transport Season Ticket Loans
Healthcare benefit options including: Dental Insurance, Private Medical Insurance, Health Cash Plan and annual Health Assessments
Life Assurance (4x salary)
Access to Savesmart financial wellbeing support
Plus shopping, leisure, restaurant and gym discounts, and unique employee deals on travel insurance and more
Why SP Energy Networks
SP Energy Networks is part of the Iberdrola Group, one of the world's largest integrated utility companies and a world leader in wind energy. We keep electricity flowing to homes and businesses through Central and Southern Scotland, North Wales and in the North West of England. We operate over 4000km of cables and lines that make-up the transmission network - connecting infrastructure like wind farms into the electricity system. It's a role that puts us right at the heart of Scotland's ambition to be Net Zero by 2044. And we're taking it very seriously.
We're investing £5.5 billion into our transmission network, directly supporting the rapid growth needed in renewable energy. With diverse opportunities across our businesses and a commitment to invest in our own internal talent, ScottishPower can offer people real career opportunities that meet personal and professional goals, in a global organisation.
Inclusion, diversity, and a social purpose are at the heart of everything we do. Together with our values, they bring us together into a stronger, more sustainable business with direct links to the communities we serve. It takes all kinds of people to build a large-scale business like ours, so whatever your background, you'll fit right in.
We are committed to providing reasonable support or adjustments in our recruiting processes for candidates with disabilities, long term conditions, mental health conditions, or who are neurodivergent or require pregnancy-related support. If you need support, please reach out to careers scottishpower.com .