Service Support Lead
Location – Various locations across the Cadent network
Starting Salary - £37,464, plus a job requirement car, generous pension scheme, and a range of company benefits
Here at Cadent we’re at the start of an exciting journey of transformation, growth and evolution. We’re new but we’re 200 years old. (You might have known us as part of National Grid but now we’ve transformed ourselves to Cadent). We’re the UK’s largest gas network connecting and keeping energy flowing to our customer’s 12 million homes and businesses across the UK.
We’re proud of our story so far and we’re super powered up about what our future holds. That’s where you come in! Join us as a Service Support Lead and start a transformation journey adding real purpose and direction to your career and feel genuinely proud about what you do.
Please note: Cadent cannot support any applications for visa sponsorship for this role.
All applicants must have an unrestricted right to work for an indefinite period in the UK.
About the Role
The purpose of this role is to provide and co-ordinate general IT field-based support (Level 1 and 2) across the Cadent geographical estate to agreed service levels.
This role has overall responsibility for:
At Cadent we’ve got a whole host of standard and flexible benefits. You’ll get 25 days holiday + statutory days with the option to buy/sell also, a generous pension plan as well as the opportunity to earn bonus. Flexible benefits include: cycle to work scheme, salary sacrifice car, insurance and healthcare packages plus access to our Occupational Health services.
Diversity and Inclusion
Cadent has a commitment to Diversity and Inclusion - the more diverse our organisation is, the more able we are to respond to and reflect our communities in all their diversity. We therefore encourage and welcome applications from people with a diverse variety of backgrounds; age, gender, ethnicity, disability, sexuality, social background, religion and/or belief.
We want our employees to achieve a work life balance and are happy to discuss flexible working options with you if the role can accommodate it.
If you require any reasonable adjustments during the application process, please let us know. We’re committed to be Disability Confident in line with the Department For Work and Pensions scheme.
Be part of something big. Help shape the future of gas for generations to come