Senior Technology Infrastructure Engineer

  • Job Reference: 00043672-1
  • Date Posted: 28 May 2024
  • Location: Jersey
  • Salary: On Application

Job Description

Senior Technology Infrastructure Engineer

Application Deadline: 16 June 2024

Department: Digital/I.T

Employment Type: Permanent - Full Time

Location: Jersey, Channel Islands

Reporting To: Wayne Maloret

Description

We are hiring a Senior Technology Infrastructure Engineer to join Team JE!

You'll play a vital role in crafting, implementing, and maintaining the infrastructure that underpins our operations. Your creativity and problem-solving skills will help to shape the implementation of our forward-thinking customer focused products, whilst using your expertise to ensure stability and security of our systems.

Jersey Electricity have a focus on innovation and sustainability and are at the forefront of shaping the future of utility services in our community. So, if you're passionate about using technology with this purpose, we want to hear from you!

If we are unsuccessful in hiring locally and need to widen our search a relocation package will be available for the right candidate.



Key Responsibilities


  • Manage multiple systems, including but not limited to servers, storage devices, virtualisation platforms, cloud services such as AWS and Azure, and cybersecurity systems.
  • Provide engineering and technical support for our cloud and physical technology infrastructure, including hardware, software, and network systems.
  • Monitor and maintain the overall health and performance of the systems, proactively identifying and resolving any issues to minimise downtime.
  • Troubleshoot and resolve complex technical problems related to hardware, software, and network infrastructure, ensuring efficient and reliable operations.
  • Work in tandem with our engineering team to identify and implement the most optimal cloud-based solutions for the company.
  • Conduct regular system audits to ensure compliance with security standards and protocols.
  • Implement, maintain, and test effective backup and disaster recovery strategies, suggesting improvements where possible to ensure data integrity and minimise business disruptions.
  • Monitor system logs and alerts, promptly investigating and addressing any potential security threats or vulnerabilities.
  • Document and maintain comprehensive technical documentation, including system configurations, troubleshooting procedures, and operational guidelines.
  • Collaborate with other teams on key issues such as implementing system upgrades or resolving escalated issues.



Skills, Knowledge and Expertise


Skills
  • Excellent troubleshooting skills with demonstrable ability to leverage a first principles approach to solving complex problems across technologies.
  • Excellent written and verbal communication skills
  • Excellent interpersonal and collaborative skills, with the ability to give and receive constructive feedback.
  • Ability to manage own priorities and work to defined deadlines.
Knowledge

  • Demonstrable experience of implementing and managing shared storage platforms supporting virtualised environments as well as Windows based and VMware virtual infrastructures
  • Excellent knowledge of storage (NetApp desirable)
  • Excellent knowledge of Microsoft Windows (physical and virtual), including associated infrastructure services (AD, DHCP, DNS, NPS etc).
  • Excellent knowledge of VMware (SRM experience desirable).
  • Good knowledge of data centre and campus switching/routing technologies and physical cabling management (Cisco Catalyst / Nexus /Meraki desirable)
  • Working knowledge of cloud services (Azure desirable)
  • Understanding of cybersecurity systems, such as firewalls, intrusion detection systems, and endpoint protection (Cisco Firepower desirable)
Qualifications
  • Associate degree in computer science, information technology, or a related field. Equivalent work experience or relevant certifications will also be considered (e.g. MS Azure Network / Security Engineer Associate, Cisco CCNP, NetApp NCDA )



Benefits

Jersey Electricity provides excellent benefits, catered towards financial, physical and mental wellbeing. Starting with private medical insurance, discounted electricity rates, discounts within our Powerhouse shop, subsidies on EVs, gym memberships, on-site Mental Health First Aiders, organised sports and activities groups.


We offer competitive salaries combined with an attractive pension. We are family-friendly and strive to give you a life work blend to both love your job, do great work and spend important time with your family and friends.


We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, gender, sexual orientation, age or disability status.