Senior NMC Engineer (Telecoms)
ScottishPower HQ, Glasgow
From £47,880
Hybrid Working, Permanent
Help us create a better future, quicker
SP Energy Networks (SPEN) is transforming its Telecoms function! Telecoms are a key part of the network's business and a cornerstone in the evolution towards Net Zero.
ScottishPower are recruiting a Senior Network Management Centre (NMC) Engineer to play a key role in ensuring the stability, performance, and security of Scottish Power's strategic telecoms network.
As an SME, you'll be responsible for overseeing all aspects of network operations, defining best practice and ensuring compliance. Be an advocate for improving network performance, maximising uptime of services, and optimise network infrastructure to deliver excellent communication services.
The prompt and effective resolution of Major Incidents and proactive mitigation through investigation of the operational telecoms network.
What you'll be doing
As the Senior NMC Engineer, you'll be responsible for but not limited too
- Network management checks: Conduct routine checks, ensuring network health and stability, assuring that all systems are secure and protected from threats and attacks. Manage and assurance of network CMDB,
- Network monitoring and resolution standards: Maintain the monitoring, incident management and fault resolution standards and policies,
- Vendor management: Working with vendors to maintain and improve operational performance and practices,
- Performance management: Set and review operational KPIs. Observe network traffic patterns and identify improvements. Supporting event configuration and operational best practices
- Proactive problem management: Seek out and manage network vulnerabilities and manage improvements. Work closely with cross-functional teams within Scottish Power and vendors to implement changes and improvements to the network.
- Assure documentation: Perform assurance checks to ensure they are comprehensive, accurate, up-to-date and suitable for the management of live network services,
- Service acceptance checks and approvals: Perform checks on service changes and improvements, and approving network changes.
- Emergency response: Participate in incident resolution calls as a point of escalation maintaining communications with key stakeholders,
- Change management: Manage, and support changes in the telecom s environment.
What you'll bring
We are looking for candidates with a degree in a related discipline supported by relevant IP certifications (CISCO and / or Nokia) and prior experience as a Senior NMC Engineer, Senior Engineer or similar.
SME level detailed technical knowledge of Network Architecture and Network Management Systems. Administration on OSS Systems,Configuring/ Customizing/ Building Windows operating systems, High availbility ,Linux, SQL databases, VMWare, DNS, Power BI, Scripting
You'll have technical knowledge of IP Networks and associated network Management Systems including understanding of IP/transmission protocols: IPv6, DWDM, NTP, DNS, OSPF, BGP, SCTP, MTP, MPLS, STP etc.
Experience in Firewalls, Linux Servers, Python Scripting Language, VMware vCentre beneficial.
Experience of using test optimal test strategies, methodologies, and principals for critical telecom services.
Knowledge within an operations environment using service management frameworks such as ITIL, with experience of managing network incidents and problems.
Expertise in network deployment, monitoring, management and troubleshooting, with knowledge of Network Management Systems such as Cisco Prime, Nokia NFM-P, Network monitoring and configuration tools and software, and the ability to optimise configurations.
Prior experience working in a business-critical environment, with strong interpersonal skills and comfortable partnering across the business and with vendors and suppliers.
What's in it for you
As well as a competitive salary which is reviewed annually, you can also enjoy a number of other benefits. With our pension scheme, we'll double match your contribution up to a company contribution of 10%.
At ScottishPower, we believe it's the little things we do in life that make a big difference. From helping you look after your family's wellbeing, save for your future and take personal steps for climate action - our benefits are designed to help you do just that - so that you have everything you need to take care of your world - today and tomorrow. That's why our benefits include:
- 36 days annual leave
- Holiday Purchase - perfect your work/life balance with extra annual leave
- Share Schemes
- Payroll Giving and Charity Matched Funding
- Technology Vouchers - save more and spread the cost of your technology purchases
- Electric Vehicle Schemes - to help you transition to green/clean driving
- Cycle to Work scheme and Public Transport Season Ticket Loans
- Healthcare benefit options including: Dental Insurance, Private Medical Insurance, Health Cash Plan and annual Health Assessments
- Life Assurance (4x salary)
- Access to Savesmart financial wellbeing support
- Plus shopping, leisure, restaurant and gym discounts, and unique employee deals on travel insurance and more
Why ScottishPower
ScottishPower is part of the Iberdrola Group, one of the world's largest integrated utility companies and a world leader in wind energy. With a commitment to generate all of our energy from renewable resources and a drive to create the energy infrastructure of the future, we're at the forefront of the journey to Net Zero and investing over £6m every working day to make this happen. With diverse opportunities across our businesses and a commitment to invest in our own internal talent, ScottishPower can offer people real career opportunities that meet personal and professional goals, in a global organisation.
Inclusion, diversity, and a social purpose are at the heart of everything we do. Together with our values, they bring us together into a stronger, more sustainable business with direct links to the communities we serve. It takes all kinds of people to build a large-scale business like ours, so whatever your background, you'll fit right in.
ScottishPower is committed to providing reasonable support or adjustments in our recruiting processes for candidates with disabilities, long term conditions, mental health conditions, or who are neurodivergent or require pregnancy-related support. If you need support, please reach out to careers scottishpower.com .
IMPORTANT
Advert will close at 23:59 GMT 18th October 2024