Salary and Benefits: Starting from £19,171 to £23,963 per annum dependant on experience + pension + quarterly performance related bonus + 25 days holidays + training & development opportunities in line with the Recycler Assistant progression plan.
We currently have vacancies for Recycler Assistants roles to join our Customer Field Services department with our Waste Service Delivery Business Unit area in the Sheffield and Leeds area, where you live will determine the area where you will be based.
What will the role involve?
As a Recycler Assistant, you will assist the Recycler Technician in operating a recycler in a safe and optimal way, to respond to reactive blockage reports from the sewer network and provide and deliver a high standard of customer interaction while dealing with all sewer related incidents. Support with blockage response times, in cases of high work volumes and wet weather events.
You will be working closely with other Yorkshire Water teams and our contracted partners on site to resolve and manage operational issues on the sewer network.
You will also be required to support with collation of data and information for evidence capturing.
You will ensure Health and Safety working practices & procedures are compiled at all times.
When making day to day business decisions you will be required to demonstrate financial awareness and provide technical support and first line response to customer contacts to ensure a fix first time resolution & ensuring that the most cost-effective resolution is promoted.
You will have a flexible attitude to your work as you will be working a variety of rotas in the role to cover our working window. Once fully trained in the role you will need to take part in an out of hour's standby rota, therefore flexibility is an essential requirement of this role.
What skills and experience are we looking for?
· A full valid EU driving licence (no more than 6 points)
· A strong Health & Safety background
· Develop and maintain effective internal and external relations
· Ability to find faults and diagnose the root cause of an issue
· Competent in the use of IT systems
· The ability to be proactive and take ownership of issues, think through problems and work with others to solve them
· Be committed to ongoing personal development.
· Good interpersonal skills to liaise with ops, customers and stakeholders
· Effective communication skills
· Develop and maintains effective internal and external relationships
What's in it for you?
Career enhancement and development, colleague well-being and a genuinely positive work experience for all are key priorities. We are continuously evolving and improving our ways of working and you will support us in achieving our vision of 'taking responsibility for the water environment for good'.
If you feel this opportunity is suitable and you match the skills required, then please apply on-line and complete the application process and submitting your CV including a covering letter, outlining your key reasons for applying for the role.
Closing date: - 5th April
Assessment dates: - TBC
If successful for the role, you will be required to undergo a Basic Disclosure Check, through a Third-Party Company prior to commencing employment.
The Kelda Group provides water and sewerage services to domestic and business customers across the UK, managing the following subsidiary companies: -
Yorkshire Water is the main subsidiary company providing water and sewerage services to 4.7 million people and 130,000 businesses in the Yorkshire region. Its activities are regulated by the Water Services Regulation Authority, Ofwat
Loop Customer Management Ltd specialises in delivering customer service support to Yorkshire Water that includes billing, debt recovery and incident management. Employing more than 600 people, Loop have built up an impressive list of industry awards and achievements since being created in 2000 and is currently listed in the Sunday Times Top 100 list as being one of the best companies to work for.
Kelda Water Services (KWS) manages Kelda's non-regulated water and waste water contract operations. It is now the second biggest player in the UK market for outsourced clean and waste water services.
Kelda Water Services Retail offer quality, integrity and partnership but it is never just about the technologies behind our solutions in water. It is about the structure, delivery and even the financing of those solutions, and about giving our customers a level of convenience they never knew was possible.
KeyLand Developments Limited (KeyLand Developments) is responsible for managing, developing and disposing of the group's surplus property assets, either on its own or in partnership with outside organisations.
Kelda Group values equality, diversity and inclusion we believe that everyone should be treated with respect. We welcome applications from all individuals, regardless of gender, marital status, parental status, sexual orientation, race, colour, ethnic or national origin, disability, age, religion or belief and trade union membership.
Kelda Group reserve the right to close this position before the published closing date, should the need occur. We therefore advise that you complete and submit your application as soon as possible.