Quality Assurance Advisor

  • Job Reference: 22148
  • Date Posted: 12 October 2021
  • Employer: Thames Water
  • Location: Reading
  • Salary: £20,000 to £35,000
  • Sector: Engineering & Technical
  • Job Type: Permanent
  • Work Hours: Full Time

Job Description

Who are we?

Thames Water is the UK’s largest water and wastewater company. We make a daily difference to our 15 million customers by supplying 2.6 billion litres of water through 32,000 km’s of pipes, to keep taps flowing and toilets flushing. We are an essential service and have operated throughout the Covid19 pandemic. 

At Thames Water, every one of our actions, big and small, matters every day. Water is essential to daily life, and that means our business is always open.

What you will be doing

As a Quality Assurance Advisor, you will play a vital role in assuring the quality of the work undertaken by our Main Contractors.

The role is key to providing the senior management with the analysis of the work carried out and creating reports to show where work doesn’t meet the standard expected which will enable Thames to improve the quality of work carried out and reduce the need to revisit future defects, improving customer and stakeholder confidence.

You will be responsible for ensuring that items claimed by the Infrastructure Alliance (IA) and other Partners reflect the works carried out on site accurately using records from site, whilst supporting the senior management by contributing to the production of weekly and monthly reports detailing the jobs that do not meet the standards expected by the Contract.

We’re looking for you to:
  • Experience of working in a relevant operational environment is essential.
  • Excellent communicator (written and verbal)
  • Well organised, with a keen eye for detail.
  • Positive attitude & have the ability to be flexible to business needs.
  • Strong understanding of operations, asset management & customer service.
  • Previous experience of using SAP would be advantageous but training to use Company IT systems and office software will be provided.
What’s in it for you?

As a Quality Assurance Advisor, you will be part of growing and important part of Thames Water where you will play a vital role in assuring the quality of the work undertaken by our Main Contractors.

Our competitive salary package includes an excellent contributory pension, 24 days holiday per year increasing to 28 with the length of service and a wider benefits scheme.

We’re proud of the positive ways of working we have adopted during the pandemic. We want to create a more flexible and dynamic environment so all our colleagues can thrive. For our office-based roles we are moving to a hybrid approach where we will provide options around working from our offices, our operational sites and home dependent on role/team/individual. This will be discussed during the assessment process.
Thames Water is a unique, rewarding and diverse place to work. If you join our team, you’ll enjoy fast-tracked career opportunities, flexible working arrangements and unparalleled benefits. We’re also proud to be an equal opportunity employer, Stonewall Diversity Champion and Disability Confident Leader and we are a Times Top 50 Employer for Women.