Project Manager

  • Job Reference: 38112
  • Date Posted: 9 July 2024
  • Employer: Thames Water
  • Location: Ashford
  • Salary: £47,000
  • Sector: Engineering & Technical
  • Job Type: Permanent
  • Work Hours: Full Time

Job Description

As a Project Manager, you will be the single point accountability and leadership for the delivery of a Project or Programme of work. This will be achieved by managing and assuring the performance of contractors to deliver project outcomes to time cost and quality.

You will build a strong relationship with other areas of the business and assist in the repair, maintenance and development of our network assets which is key to delivering a number of ODI’s such as leakage reduction, the reduction of Supply Interruptions to our customers and our commitment to meet a statutory minimum in terms or water pressure to customers. Stakeholder engagement both internal and external is key to success within this role.

What you’ll be doing as a Project Manager
Stakeholder engagement both internal and external is key to success within this role. Driving the development and continuous improvement of the project team and supply chain, relentlessly striving to deliver enhanced health, safety & environment outcomes, customer delight and superior commercial performance. A key element of this role is to drive contractor performance under a series of framework agreements to deliver value for money solutions to our needs.

You will work with both internal stakeholders such as the commercial team, network operations, water production, system operations, asset engineering and network asset maintenance to delivery outputs associated with the programmes. Your role will also require you to work with several external stakeholders such as our regulator, DWI, local and highways authorities and various other groups as required in the delivery of the programme of works.
  • Budget & Risk Management - Deliver sustainable financial out-performance against already approved budgets and report on performance monthly. Review performance and adjust accordingly through quarterly reforecasting. Undertake reviews with the QS on the project to ensure contract matters are being managed to achieve optimal value for Thames Water. Proactively manage project risk to minimise financial impact.
  • Performance & Quality Management - Performance management of the service providers to ensure the out-performance of service levels and value for money. Ensure quality system and processes are complied with so results meet all asset standards. Where appropriate ensure technical waiver processes are followed.
  • Stakeholder Engagement - Maintain a strong external stakeholder relationship to actively protect and enhancing Thames Water’s reputation to external customers.
  • Innovation & Continuous Improvement - Encourage and implement any innovation from the supply chain to develop a continuous improvement project culture. Engage with the Thames Water Innovation team projects that deliver improvement in the business unit.
  • Health & Safety - Establish and continuously promote proactive health, safety & environment culture across the project and our service providers.
  • Sustainable Delivery - Achieve best practice in the safe and sustainable delivery of capital projects, as well as subsequent operation and maintenance.
  • People & Culture - Lead and develop a highly performing team focussed on briefing and delivering specified outputs in an efficient, effective, and commercially sound manner. Maintain a culture of accountability, achievement, and development amongst members of the team.
What should you bring to the role?
  • A track record in project management.
  • Be a strong collaborator building trust within teams and across siloes. Collaborate with colleagues to tackle key outcomes not specific problems and enable others to collaborate and raise performance.
  • Can demonstrate a strong external customer service ethic, measurement of customer satisfaction and a proven track record of delivering improvement for internal and external customers.
  • Build high quality relationships and understand what value means to every stakeholder group. Create value through social and financial mechanisms and tools.
  • Experience in managing project teams and accountability for project delivery.
  • Be able to demonstrate a commitment to continuous improvement in Health & Safety performance.
  • A full UK driving licence is required in this position.
What’s in it for you?
  • Salary - Offering up to £47,000 per annum depending on experience and skills.
  • Location – Ashford Common, TW15 1RU
Our competitive salary package includes an excellent contributory pension, 26 days holiday per year increasing to 30 with the length of service and a wider benefits scheme including our benefits hub, which is packed with offers and information to save you money and support your well-being.

Who are we?
At Thames Water, our purpose is crystal clear - to deliver life’s essential service so our customers, communities and planet can thrive.

Water is life’s great leveller. Every living thing needs it, every single day. From people to plants, birds to bees, farms to factories, we all need it to thrive, and we’re committed to taking care of it for us all.

But keeping water flowing is becoming harder. From scorching summers to wetter winters, extreme weather affects everything from our pipes to our local rivers. We must keep millions more kettles boiling, public services operating, washing machines spinning, showers running and more, so every drop is more precious than ever. Are you ready to play your part?

Working at Thames Water
At Thames Water, we recognise that people are at the heart of our business. To help us succeed in providing life's essential service, we need a range of skills and capabilities, representative of society throughout our business.

We seek to attract and retain a cultural mix of people who can offer different but complementary attitudes, values, talents, and knowledge. We understand the importance of appreciating and harnessing the unique skills, experiences, backgrounds, and differences that each individual brings.

Our over-arching diversity and inclusion aim is to ensure Thames Water is a diverse and inclusive great place to work. We encourage applications from everyone and offer extra support for those who need it throughout the recruitment process.

Find out more about working at Thames Water.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an enriching experience. It’s also a great opportunity to learn more about our business, meet colleagues and earn some extra money along the way.

Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date. We encourage you to apply as soon as possible to avoid disappointment.