Role Details
"Salary - £35,080
Work Type - Hybrid
Job Location - Lingley Mere (UU), Lingley Green Avenue, Great Sankey, Warrington, WA5 3LP
Role Type - Permanent
Employment Type - Full Time
Working Hours - 37.0 Week per Year
United Utilities’ (UU) purpose is to deliver great water for a stronger, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society.
We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves.
We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of.
We’ve got a lot to offer. You’ll be part of a thriving FTSE 100 company and will enjoy a range of core benefits that reflect your value and value contribution."
Job Purpose
To create, produce and deliver key multi-level performance information, scorecards, dashboards and reports for the business in a timely manner to an exacting standard of quality and accuracy.
Analysis of data to provide informed business intelligence to the target audience.
Job Accountabilities
- Produce detailed reports on a daily, weekly and monthly basis.
- Produce accurate and reliable reports to tight deadlines.
- Build and maintain scorecards.
- Liaise with managers and senior leaders to develop new reports.
- Present information at all levels for example at monthly performance review meetings etc.
- Obtain data from other teams to feed into management information reporting.
- Keep accurately documented processes for all reports.
- Ensure data accuracy across a number of business systems.
- Analyse reports to identify trends and provide recommendations for performance improvement, to help deliver service improvements and efficiencies into the business.
- Proactively seek new ways of working and challenging current practices.
- To create ad-hoc reports which may become a regular monthly/weekly/quarterly report.
- Establish and maintain relationships with core teams within the business including field managers.
Knowledge and Skills
- Good understanding of the United Utilities business and its key procedures and performance metrics.
- Advanced reporting skills e.g. Tableau (preferred) and strong skills in Microsoft Office e.g. Excel, Word, PowerPoint.
- Personally organised with a structured and logical approach as well as a strong team worker who proactively shares workloads.
- Analytical skills – Ability to process large volumes of data.
- Flexibility to switch task and multitask at short notice.
- A methodical “completer/finisher” approach to administration and documentation.
- Customer focussed.
- Experience of using/extracting data from operational systems, e.g. Dynamics/ECC/SAP/BI
- Good oral and written communication skill and the confidence to participate in meetings/workshops with leaders from across the business.