Salary - £24,905
Work Type - Onsite
Job Location - Lingley Mere (UU), Lingley Green Avenue, Great Sankey, Warrington, WA5 3LP
Role Type - Permanent
Employment Type - Full Time
Working Hours - 37.0 Hours per Week
United Utilities' (UU) purpose is to deliver great water for a stronger, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society.
We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves.
We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of.
We've got a lot to offer. You'll be part of a thriving FTSE 100 company and will enjoy a range of core benefits that reflect your value and value contribution.
Benefits
- A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays
- A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover
- Up to 7.5% performance-related bonus scheme, as well as recognition awards for outstanding achievements
- A comprehensive healthcare plan through our company-funded scheme
- MyGymDiscounts - gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions
- Best Doctors
- Salary Finance
- Wealth at Work courses
- Deals and discounts
- EVolve Car Scheme
- Employee Assistance Plan
- Mental health first aiders
- ShareBuy
- MORE Choices flexible benefits
- Enhanced parental leave schemes
Job Purpose
We have a great opportunity for an Operations Assistant to join the Meter Reading Operations Team. You will provide support to the Management Team by acting as a coordinator. You will ensure that all identified training needs are fulfilled, including booking training courses, communicating arrangements, organising accommodation and subsistence if required.
You will need to keep accurate records to ensure that compliance is met with regard to training, e.g. Manual Handling and similar Health & Safety training. You will coordinate all the activities to ensure the Field Management Team are Health & Safety compliant. You will also coordinate and control the processes in relation to Company vehicles, including ensuring MOT's are current, recording any police notices and completing to ensure legal compliance.
The role is varied and integral to an efficient Field operation.
Accountabilities & Responsibilities
You will act as Training Coordinator for your area, liaising between the Training department and individuals to ensure attendance at all arranged training venues. You will ensure staff are notified of nominated training course, completion of booking form and act as point of contact for any problems on the day of training, (sickness, none attendance, directions). You will act as Health & Safety administration focal leader and ensure the statutory obligations for record keeping are completed. You will also:
- Support field staff on Outlook, Word & Excel and act as first point of contact for any queries on Computer & software problems.
- Maintain regular contact with a range of business support functions such as Learning and Development, Health and Safety, Procurement and Fleet as well as developing close working relationships with managers and their teams.
- Assist managers with all recruitment activity e.g. Raising initial requests, interview support as required, on boarding activities etc
- Support the administration of the AIRline system e.g. action monitoring, working with the Team Manager towards completion of actions in the system
- Act as training co-ordinator for the area, with responsibility for maintaining all training records and ensuring course attendance. To be the first point of contact for course invitations or joining instructions.
- Check, monitor and evaluate fuel purchase data and report anomalies or discrepancies to local managers. To liaise and support the Operations transport fleet as required, e.g. focal point for MOT/Service registers and distribute fuel cards.
- Ensure that carried-over leave is added to individual allowances and ensure that I.D. cards for staff are kept up to date.
- Provide administrative support to managers as required. This may include communications support, organising briefings, team meetings and room bookings, preparing presentations, briefing notes and internal/external communications as needed.