Operational Planner - 6 Month Fixed Term Contract

The Smart Metering project is a new but extremely important initiative for Affinity Water. This is a key role within the new Smart Metering team, responsible for ensuring we can maximise the benefits for our customers, our environment, and our business from the installation of smart meters. The postholder will report to the Smart Metering Delivery Lead, under the Asset Strategy & Capital Delivery Directorate.

We are currently seeking an Operational Planner within our Smart Metering Programme team. Your role will involve organising the installation of smart meters in customers' homes. By utilising data from multiple systems, you will create a comprehensive work schedule for both direct and supply chain plumbing teams, ensuring they have sufficient work, and their diaries are managed efficiently.

You will collaborate with direct and supply chain stakeholders to optimise resource allocation for peak efficiency.

This will be on a 6 month fixed term contract 

Click here for Full Job Description

Experience required:

• Planning and Scheduling: Experience in successfully planning and scheduling for engineers, technicians, plumbers etc and other personnel in a multimillion- pound civil operations environment
• Customer Service: Exceptional understanding of what constitutes a great customer experience and how effective planning and scheduling can enhance this 
• Technical Knowledge: Good understanding of civil construction processes, including plumbing, excavation teams, and reinstatement procedures 
• Industry Knowledge: Good knowledge of the water industry, including water regulations and performance commitments
• Regulatory Compliance: Good understanding of customer regulatory requirements and standards within the water industry 
• Performance Management: Proven record in successful planning and scheduling, consistently adhering to KPIs for large-scale civil operations 
• Risk Management: Skilled in identifying potential risks in planning and scheduling processes and implementing strategies to mitigate these risks 
• Cost Awareness: Demonstrated ability to reduce costs by minimising planning, scheduling errors, and ensuring tasks are completed correctly the first time 
• Client and Supply Chain System Management: Ability to effectively interrogate and use multiple IT systems to plan and schedule work efficiently 
• Software Proficiency: High proficiency in using Microsoft Office Suite and other relevant software for various professional tasks

Recruitment Process:

• Once you have submitted your application, you will receive email notification of receipt.
  
• If you are successful at shortlisting, the Talent Acquisition Partner managing this position will be in touch to discuss in detail the next steps in the recruitment process and what to expect.
• If you are unsuccessful at the shortlisting stage, we will also notify you via email notification.

Benefits Include:

• Salary dependant on experience
• Learning and development opportunities, including mentoring and a range of formal courses and open learning resources.
  
• Entry into the company annual bonus scheme.
• Annual leave from 23 days rising with length of service, and the option to purchase up to 5 extra days.
• A Celebration Day' in addition to public holidays that people can use to celebrate a religious festival or other occasion that is important to them.
• A generous 'double match pension scheme' that doubles the contributions you make (company contribution capped at 12%)
• We offer a range of family benefits including enhanced Maternity, Adoption, Paternity, Shared Parental Leave, Fertility Support Leave and up to 5 full or 10 half days of paid Carers Leave.
• Menopause policy and Reasonable Adjustment policy to help everyone perform at their best.
• Access to our Wellbeing Centre with support for looking after your physical and mental health.
• Discounts at a Range of Retail Outlets and on Dental and Medical Insurance through our Tap4Perks scheme.
• Disability confident (if you need to apply through a different format, please contact the Talent Acquisition Partner for this role)
  

Affinity Water recognises the benefits of greater diversity in our workforce to better reflect the communities we serve. We are committed to building a more inclusive culture where every member of our workforce can thrive.

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