Salary - Competitive
Work Type - Onsite
Job Location - Lingley Mere (UU), Lingley Green Avenue, Great Sankey, Warrington, WA5 3LP
Role Type - Permanent
Employment Type - Full Time
Working Hours - 37.0 Hours per Week
United Utilities' (UU) purpose is to deliver great water for a stronger, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society.
We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves.
We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of.
We've got a lot to offer. You'll be part of a thriving FTSE 100 company and will enjoy a range of core benefits that reflect your value and value contribution.
Benefits
- A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays
- A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover
- Car cash allowance - £5,000
- Up to 20% performance-related bonus scheme, as well as recognition awards for outstanding achievements
- A comprehensive healthcare plan through our company-funded scheme
- MyGymDiscounts - gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions
- Best Doctors
- Salary Finance
- Wealth at Work courses
- Deals and discounts
- EVolve Car Scheme
- Employee Assistance Plan
- Mental health first aiders
- ShareBuy
- MORE Choices flexible benefits
- Enhanced parental leave schemes
Job Purpose
We are now looking for an exceptional operational leader to help drive our performance to the next level.
You will report directly to the Central Operations Director and lead a skilled team of shift-based professionals both in our control centre and in the field. You will ensure seamless operation of our treatment works, pumping stations and regional networks, 24/7. This will require you to work with all senior operations teams including our Operational Directors, Technical Chiefs and their senior leadership teams.
Accountabilities & Responsibilities
- Lead the day-to-day operations of the Integrated Control Centre (ICC), ensuring uninterrupted 24/7 service delivery across the North West.
- Manage and support high-performing team of shift-based professionals, both within the control centre and out in the field.
- Collaborate closely with senior operational leaders, including Operational Directors and Technical Chiefs to drive performance and service improvements.
- Oversee the reliable operation of essential infrastructure and regional systems.
- Coordinate rapid response efforts during incidents, ensuring swift deployment of field teams and resources to maintain exceptional service standards.