Lead Support Engineer - OT Platform

  • Job Reference: R10151
  • Date Posted: 21 February 2021
  • Employer: Anglian Water
  • Location: Huntingdon, Cambridgeshire
  • Salary: £40,000 to £45,000
  • Sector: Information Technology (IT)
  • Job Type: Permanent
  • Work Hours: Full Time

Job Description

Lead Support Engineer - OT Platform

Location: Huntingdon/Home Based

Salary - Circa £40,000 - £45,000

Please note there may be an element of standby for this role

Permanent - Full time role

37 hours per week

Do you have Experience in Azure application management and support?

Have you played a lead role in development and support of APIs and other interfaces?

Are you self-motivated, able to effectively prioritise faults and changes?

If can answer yes to the above and you're able to demonstrate clear technical leadership, we may have the role for you within our Operational Technology (OT) team.

As our region flourishes it is our priority to support our economy, customers and communities; driving sustainable growth and building resilience across our services. We recently announced plans to invest £6.5 billion to protect our regions water supplies over the coming years.

Our OT team is currently undergoing a transformation which will enhance the services it delivers and ensure they are best positioned to play a proactive and value orientated role across our business. Our goal is to exceed customer expectations whilst embracing new technology to drive digital transformation; better connecting our customers, people, assets and information. As part of this transformation we are recruiting for a number of new and exciting roles within our growing OT team.

What will you be doing?

The Lead Support Engineer for the OT Platform is a senior technical role within the OT Digital

Operations Team. You will be responsible for leading the OT Platform support function. The OT Platform is where our IT and OT systems converge, enabling the business to manage and understand our asset performance in one, trusted place through the combination of real-time asset data and analytics.

As an experienced cloud developer or cloud support engineer, this role will provide day to day support for the OT Platform. As this is a lead role, you will need to be proactive in the identification and development of critical processes and procedures for the ongoing maintenance and optimisation of the OT Platform. This role will work closely with and influence team members, managers and partners to ensure this business-critical and innovative service is available to the business 7 days a week.

As the recognised expert in supporting cloud-based OT systems, you will help develop and coach

other team members, ensuring that there is a consistent approach to OT system support across

the OT Digital Operations team. The Lead Support Engineer will need to clearly demonstrate where you can lead in Anglian Water's ethos of 'always exploring' through new technologies with a proactive approach for continuous improvements

What do you need?

Ideally you will have either significant hands on experience in similar role and bring not only a dynamic and forward-thinking approach but also:

Extensive Track Record and Competency with:

  • Azure Cloud Services for PaaS
  • Azure DevOps
  • SQL Server (Incl. DBA)
  • Azure DB administration for IaaS and PaaS
  • Net Full Stack Developer
  • C#
  • ASP.Net & .Net Core
  • HTML
  • JavaScript, AJAX, XML
  • Angular JS
  • SOA and Web Services
  • WCF
  • Knowledge of Azure Cloud Computing Platform

What benefits do we offer?

Being a successful water company doesn't come easy! Our people are important to us and we want to make sure that we reward and recognise all of the great work that they do. Some of our benefits include:

  • Bonus scheme
  • Private health care
  • Competitive pension scheme
  • 26 days annual leave rising with length of service
  • Flexible benefits to support your wellbeing
  • Flexible working (dependent on your role)
  • Plus lots more!

We are passionate and committed to the learning and development of our people making sure they have the right skills and knowledge to be successful and to help achieve their potential. We also take Health and Safety very seriously in everything that we do.

If you are offered a job with us, you'll be subject to the relevant/standard employment checks, including: your right to work in the UK, reference, driving licence and identity check. Depending on your role, you may also be subject to further pre-employment checks.