Internal Communications Lead

  • Job Reference: R26949
  • Date Posted: 4 July 2024
  • Employer: Anglian Water
  • Location: Peterborough, Cambridgeshire
  • Salary: £42,000
  • Sector: Sales, Marketing & Communications
  • Job Type: Permanent
  • Work Hours: Full Time

Job Description

Salary Circa £42,000 per annum

Full time / 37 hours per week / Permanent
Location: Peterborough, Huntingdon & Home Working

Anglian Water offers a flexible approach and this role offers you the flexibility to work from an Anglian Water office and from home. This role is based at World Wide House in Peterborough and the Internal Communications Team hub is Lancaster House in Huntingdon. You will be required to work from both locations, with your based location as World Wide House in Peterborough, and can also work from home.

6 million customers. Countless career opportunities

We have an exciting opportunity for an Internal Communications Lead to join our team permanently, supporting the new Strategic Asset Management Business Unit.

This unit spearheads the planning, design, and execution of Anglian Water's Major Infrastructure Programme, including Nationally Significant Infrastructure Projects (NSIPs) like new reservoirs in Lincolnshire and the Fens. These initiatives aim to secure future water supply, achieve net zero, adapt to climate change, and restore the environment, while creating jobs and boosting local economies.

Joining Anglian Water now is particularly exciting, as we've recently outlined a £9 billion investment plan for 2025-2030.

The Internal Communications Lead will be part of the central Internal Communications team, reporting to the Internal Communications Principal. You'll build relationships with key stakeholders and employees, develop and implement a strategic internal communications plan, and support all aspects of internal communication, from daily updates to leadership communications. This includes content creation across various media and maintaining links with the Brand and Communications team to enhance awareness of the Strategic Asset Management Business Unit's work.

As a valued employee you'll be entitled to:
-Competitive pension scheme - Anglian Water double-matches your contributions up to 6%
-Personal private health care
-Annual bonus scheme
-26 days leave, rising with service + Bank Holidays, with the option to swap Christmas and Easter holidays for those celebrated by your religion
-Life Cover at 8x your salary
-Personal Accident cover - up to 5x your salary
-Flexible benefits to support your wellbeing and lifestyle
-Lots of great benefits including 20% off new EE mobile contracts, discounted cinema tickets and a Cycle2Work scheme
-Free parking at all offices, site and leisure parks

What you'll be doing:
- Embedded in the project teams to understand key developments and milestones to identify internal communications opportunities.

- Work with senior stakeholders to plan communications requirements and develop an internal communications strategy to ensure messages land across multiple channels.
- Work closely with the Internal Communications Principal to deliver communications strategies and plans, ensuring the communications approach ties in with the wider business priorities and Anglian Water's approach to internal communications - putting country over club.
- Help embed our Purpose by consistently using the Anglian Water Tone of Voice and brand.
- Be responsible for continuously updating relevant channels with the latest news/content that is audience relevant and dynamic.
- Monitor relevant mailboxes, responding or forwarding to the appropriate person as required.
- Create engaging content that is meaningful to the audience.
- Generate a variety of internal communications materials such as presentations, videos, briefing packs, newsletters and Business Bulletins.
- Create assets that can be used internally, both print and online, such as video, photography, digital design, long and short-form copy, plus any other creative medium that is suited to the delivery of internal communications.
- Take part in training and development activities to improve the overall content generation capabilities of the People and Change department, and apply these skills to increase the amount of content we generate

What does it take to be successful?
- Demonstrable experience in a similar role
- Significant experience of stakeholder management (preferably internal), including senior stakeholders
- Previous experience executing internal communications strategies
- Experience of event/project management
- Able to work to tight deadlines in a high-pressure environment
- Ability to think strategically and deliver tactically
- Excellent attention to detail
- Excellent communication skills: written, verbal, presentational (essential)
- Awareness of the significance of social and digital media in the modern communications mix
- Ability to manage several projects at one time, prioritising effectively and managing stakeholder expectations
- Knowledge of M365 applications and confident using PowerPoint, Word and ideally Teams and SharePoint

Inclusion at Anglian Water:
Join us and make a difference. Our customers come from a wide range of backgrounds, and we think our workplace should reflect that. We are committed to making sure all our colleagues feel they belong and are supported to succeed. Together with our fellow water companies, we are committed to the Social Mobility Pledge; we are also a signatory to Business in the Community's Race at Work charter; we hold the Armed Forces Gold Covenant for Employers; we are an accredited Disability Confident employer and we play a leading part in the Women's Utility Network.

Closing date: 19th July 2024