Role Details
Salary - £35,080
Work Type - Onsite
Job Location - Lingley Mere (UU), Lingley Green Avenue, Great Sankey, Warrington, WA5 3LP
Role Type - Permanent
Employment Type - Full Time
Working Hours - 37.0 Hours per Week
United Utilities’ (UU) purpose is to deliver great water for a stronger, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society.
We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves.
We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of.
We’ve got a lot to offer. You’ll be part of a thriving FTSE 100 company and will enjoy a range of core benefits that reflect your value and value contribution.
Job Purpose
Working closely with the planning and scheduling team as well as with other teams across the business, you'll prepare and review planned activities for the month ahead, aligned with the availability of resources and taking into account the impact of a reactive work forecast for the same period. You'll Identify and resolve any dependencies such as material ordering, plant and tools, external contractor arrangements, partner resources, asset availability, Asset outages, permits and ensure materials are identified and arranged/ordered as stock or non-stock. You'll also be working closely with the Learning and Development team to ascertain available training courses for the Field team to attend, providing accurate and up to date information on training dates/courses
Job Accountabilities
You'll be responsible for forward planning of all Preventative, Predictive & Corrective maintenance activities at UU sites that the Planning team schedule for. You'll ensure that all tasks are scheduled optimally, taking into account business needs which will enable us to have a full Holistic view when creating operational schedules for Field Staff. You'll also be responsible for:
- Resource management activities, but not limited to: Training (classroom and E Learning), Van Servicing, Mandatory Health Appointments and Meetings for all operational Field staff within Work Management. Additional areas within role would be to prepare and review
- Ensuring work priorities and business drivers are aligned. Factors such as budget restrictions, resource restrictions, seasonal weather etc. could impact work priority & Identifying where it is effective and efficient to bundle work together to make the best use of resource
- Liaising with the Planning and Forecasting team identifying events that need to be forward planned to allow them to add to their forecasts
- Working alongside the in-day scheduling teams managing disruption on the day for any Forward Planning Events
- Ensuring all work is recorded, prioritised and scheduled in accordance with agreed business rules to maximise the effective and efficient delivery of work carried out by the field teams you support
- Maintaining all tasks, including further work to ensure all records are always kept up to date including job details, appointments, job statuses, relevant time & dates
- Responding quickly and efficiently to queries from internal and external customers
Knowledge and Skills
To be considered for this role you'll need to have an excellent understanding of the Water and Wastewater processes to a level that will enable sensible interactions with operations staff. Along with an understanding of company policy and procedures. You'll also:
- Be ideally experienced in using SAP applications - SAP Core / Click schedule with an understanding of RCM work bank for maintenance disciplines
- Understand the lifecycle of a Work Order and how Work Orders should be generated and completed
- Have excellent, effective communication skills, both verbal and written, with good interpersonal skills at all levels
- Be able to cope with fluctuating workloads and dealing with high volumes of work at any given time Also have the ability to work under pressure, whilst still maintaining the required attention to detail
- Be an excellent team player who also has the ability to work independently
- Hold a full UK Driving licence
- Experience in water and wastewater is preferred but NOT essential