Developer Service (Business Administration) Modern Apprentice

  • Job Reference: R613
  • Date Posted: 6 April 2021
  • Employer: Scottish Water
  • Location: Glasgow
  • Salary: £16,085
  • Sector: Administration
  • Job Type: Temporary
  • Work Hours: Full Time

Job Description

Together we are Trusted to Serve Scotland.

Developer Service (Business Administration) Modern Apprentice


As an apprentice at Scottish Water you’ll be joining one of Scotland’s most critical businesses and be part of the team who deliver essential water and waste water services to the people of Scotland.

We’re passionate about developing our people and we’ll help you make the most of your skills and abilities with first-class training, support, hands-on work experience and a huge investment in your development. You’ll have the chance to challenge and stretch yourself and build opportunities for your future as your career grows and develops. We’re a team that respects and values peoples’ differences, where you can be yourself - and where you can flourish.

As part of our commitment to talent development we are now accepting applications for our 2021 Apprentice Programme which commences in August 2021 for you to join as a Development Services (Business Administration) Modern Apprentice.


Once we return to normal working conditions (post COVID) the main base for this role will be at our Stepps office near Glasgow, with flexibility needed to travel to other locations.


What will you be doing?

The role holder will receive support and development to work towards and complete a Business Administration Modern Apprenticeship, this will involve on the job training and external assessment.
Scottish Water’s Development Services Teams aim to help our customers at all stages of their development journey from planning all the way through to applying, constructing and completion. The role holder will spend time in all areas of the department to gain a broad understanding of all the work we do from ensuring that Scottish Water assets and the network have both the availability and capability to deal with any new domestic and non-domestic development by understanding the future demands for water and wastewater capacity across Scotland and seek to ensure those demands can be met by promoting the right investment in the right places at the right time, but also being part of the Technical audit review process and physical connections of new infrastructure across Scotland.

The role is to provide administrative support within the Development Services team, in order to help drive outstanding customer service and outperform other key regulatory targets.


The apprenticeship role is an 18 month fixed term position.

Who are we looking for?

We’re looking for people who are self-motivated, team players who are well organised, good problem solvers with a positive attitude and the ability to work on your own initiative. You’ll have five National 4 or 5 Qualifications (English, Maths and Science are advantageous but not essential) You must have a full or working towards a UK driving licence. 

It is desirable that you have a good understanding of Microsoft office (Outlook, Excel, Word and PowerPoint) and a desire to learn new skills.

Desirable Skills required for the role:

  • Previous experience in delivering excellent customer service.

  • Good communication skills.

  • Strong customer focus.

  • Organisational skills.

  • Time management.

  • Commitment to learning, developing new skills and putting these to use on the job.


If you’re interested in starting your career in the water industry as an apprentice, we’d love to hear from you! Apply through the link below by midnight on the 28th April 2021.


Starting Salary is £16,085


Further Information

If you’d like more information about our apprentice programmes and application process please visit our website or contact us at . If you have any special requirements or would like additional support in the application process, please contact People Connect at Scottish Water on 0330  123 2439 (Option 2).


Please note: We have a standard procedure for everyone looking to join us. If you are invited to participate in our assessments, you will be required to show evidence of your eligibility to work in the UK. If you are offered a  traineeship with us you’ll need to successfully complete our pre-employment screening process, including Disclosure Scotland and reference checking (you can find out more about this on our website). We can’t accept direct applications or emailed CVs, please apply online.

Working at Scottish Water


Scottish Water is one of the UK's leading water companies, the quality of drinking water and satisfaction with the service we provide our customers has never been higher - but we want to be even better – and you could help play an important part!

We take employee engagement very seriously and have an inclusive and collaborative work environment where we respect people’s differences. We are committed to creating an engaging environment and a positive experience for our employees and we have an inclusive and collaborative work environment. We were recently recognised by The Times as a Top 50 Employer for Women 2019. In 2017 we won the Diversity in the Public Sector Award 2017 (Herald and GenAnalytics) and the HR Network Award for Talent Management 2017. We also have Carers Positive Exemplary Status. We aim for work to be an energising and fulfilling experience and everyone plays their part to ensure that Scottish Water is trusted to serve our customers and communities.

We are passionate about creating opportunities for young people and are proud to have achieved the Gold standard in the Investors in Young People accreditation, demonstrating our commitment to creating rewarding opportunities for young people. 

You will have access to a host of benefits which include 37 days holiday a year, a defined benefit pension scheme, a discounted medical cash plan and cycle to work, plus a variety of agile working arrangements and family-friendly policies designed to support your wellbeing.


Next Steps


Any offer of employment with Scottish Water will be subject to the successful completion of a mandatory pre-employment screening process, including Disclosure Scotland and eligibility to work in the UK. Details can be found on our website.


For more information about this role or if you require any additional support throughout the application process please contact the recruitment team: