Customer Service Technician

  • Job Reference: AW - CST (South) Carly
  • Date Posted: 12 January 2021
  • Employer: Clancy Group
  • Location: Northampton, Northamptonshire
  • Salary: £10.30 Per Hour
  • Sector: Operations
  • Job Type: Permanent
  • Work Hours: Full Time

Job Description

Great Billing STW, 23 Crow Lane, Billing, Northampton, NN3 9BX

As a direct result of our alliance partner (Anglian Water) making significant investments, we are delighted to announce that we have a number of new opportunities for Meter Technicians to join our friendly team.

You will be involved in varied tasks such as exchanging external boundary box water meters, carrying out water saving customer audits & surveying the installation of internal & external water meters for individual properties.

  • Ensure all customer, stakeholder and client interaction is professional and in accordance to procedures, escalating where appropriate.
  • Compliance with legal and legislative policies and procedures in relation to health safety and environmental policies.
  • Cooperate in any incident / accident / damage investigation
  • Accurate and timely completion of all information management systems

A full driving license is essential, along with excellent communication skills and being comfortable working within a targeted environment. 


Our Company

Every day we work smarter, greener and use our imaginations.

Our purpose at Clancy is simple - we make life better for everyone’s growing families. We play a vital role in providing fresh drinking water and power to millions of homes and businesses and so much more.

We are one of the biggest family owned construction businesses in the UK and we care about our people, our clients and the environment.

What Next

You apply, and we respond within two weeks (we know how annoying it is not to hear anything back)! If you don’t receive feedback within that timescale, please don’t be afraid to chase us - one of our values is to do what we say we will do!


In addition to helping you reach your career goals, a competitive salary, pension, healthcare and holiday allowance starting at XX days per annum, we also offer perks including Clancy Xtras, our employee benefits programme with discounts for numerous well-known retailers such as Tesco, Sainsbury’s, Currys PC World and Vue Cinemas, cycle to work scheme as well as an Employee Assistance Programme.


Clancy is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all our employees. If you require any reasonable adjustments to be made for you to attend an interview, please do let us know and we will be happy to accommodate.

We are proud signatories of the Armed Forces Covenant and Disability Confident Committed.