Contract Manager

  • Job Reference: 00006762-1
  • Date Posted: 17 November 2020
  • Employer: FCC Environment
  • Location: United Kingdom
  • Salary: On Application
  • Sector: Health, Safety, Environment & Quality
  • Job Type: Permanent

Job Description

Main purpose and scope of job

Be fully conversant with the operational requirements of the Contract under your remit.

Duties and key responsibilities - Operational

Ensure that the contract and vehicles are operating to maximum efficiency.
To implement the Group’s Health and Safety Policy, SHE Manual and statutory regulations on site and within the Contract in general.
To maintain the level of service provision of collections, cleansing and associated services and implement and monitor action plans on a regular basis.
To ensure that all work allocated to FCC is completed to an acceptable standard with regard to time and specification, within the cost limits established to ensure profitability to the level determined by target.
To ensure the efficient use of resources with regard to equipment, materials and personnel.
To apply the necessary standard for recruitment and training of personnel and implement the Company's standard of discipline and personnel procedures.
To ensure that work performance of staff and operatives is maintained to the highest possible level and is regularly monitored and reviewed.
To ensure and promote efficient cost-effective methods of working.
To ensure operations are legally compliant and ensure processes and systems are consistent with quality and environmental systems in place.
To undertake any other duties which may reasonably be requested by FCC.
Monitor and control the operations to ensure the achievement of budgeted revenue, operating profit and cash targets.
To ensure that operational and maintenance activities are carried out within budgeted levels of expenditure whilst achieving minimum downtime of process plant and vehicles.
To ensure that safe systems of work are in place and all staff are trained in their application, for all activities.
To carry out operational cost reporting.
To participate in the preparation of forecasts and budgets.
To work with the business development team to maximise revenue opportunities and improve customer service.
To ensure that the necessary complement of well-trained and motivated staff is regularly in attendance and working safely to achieve the Contract’s objectives.
To provide training to ensure that the site operatives possess the necessary range of skills to produce the required results.
To ensure that flexible working arrangements are in operation in order to maximise operational efficiency.
To ensure that the operatives are well and regularly briefed about the Contract objectives.
To ensure that disciplinary matters are dealt with firmly and fairly and that grievances are resolved as close as possible to their point of origin.
To discuss with employees matters affecting efficiency and productivity as and when required.
To be fully aware of planning consents, waste disposal permits, operator licences relating to the Sites and ensure they are not breached.
To ensure that the Site is operated in compliance with all relevant Company and statutory environmental requirements.
To implement and follow site management system (SMS) and site filing systems (SFS) to ensure compliance with operational standards.
To protect the reputation of the Company in the community in which it operates by adopting demanding standards of tidiness and care. Communicate the company's philosophy and examples of it in action locally to community representative bodies and actively participate in the quarterly public liaison meetings.
To be aware of customers' needs on Site in achieving best practice vehicle times without damage.
To liaise with customers to ensure their needs are met on site.


Holder of Transport Manager CPC or willing to work towards.
Holder of a COTC Waste Management Treatment/Transfer Level 4 or willing to work towards.
Ideally educated to at least A level standard; ideally a graduate in business or process disciplines.
Experience of operational management, ideally within the waste or similar industry.
Strong reputation for consistent delivery of projects on time and to budget within a demanding environment.
Operational management within a sector where compliance with regulatory controls is an important factor.
Experienced in managing teams in a production environment with a track record of delivering to production and financial targets.
Experienced in preparing and working to budgets.
Proven ability as a line manager; able to recruit, develop, motivate and control operations and technical staff working in a processing, extractive industry or utility environment.
Satisfactory completion of the relevant Competency Management System modules.
Completion of all other training as defined within the Training Matrix.

Personal attributes and other requirements

First class communication skills, written and oral. Confident spokesperson, credible as a representative of the company with external contacts, such as Environment Agency, other regulatory bodies and community groups.
A strong health and safety awareness and determination to improve health and safety aspects of the operation.
Commercially astute and results orientated.
Decisive and comfortable with responsibility, but recognises the value and contribution of regional and central specialists.
Numerate and IT literate, with the ability to use management information effectively.
Strong team leader, with the drive and enthusiasm to inspire operations personnel to achieve leading-edge standards.
Embraces change, committed to finding better ways of doing things.
Intellect, business skills and ambition to progress beyond the initial job in time.