Catchment Controller

  • Job Reference: UU0381
  • Date Posted: 13 May 2022
  • Employer: United Utilities
  • Location: Lancaster, Lancashire
  • Salary: On Application
  • Sector: Engineering & Technical
  • Job Type: Permanent
  • Work Hours: Full Time

Job Description

Catchment Controller (18944)

Job ID: 18944
Location: Lancaster Water Treatment Works
Salary: Competitive
Working Hours: 37.00 per week

Job Purpose

To operate, monitor and maintain all catchment assets including, impounding reservoirs, river intakes, aqueducts land, built and natural heritage and any associated infrastructure to ensure internal, external. Statutory and regulatory drivers for reservoir safety, water quality, catchment activities, public access and operational efficiency as well as health and safety are achieved.

Job Accountabilities

  • Foster and maintain good relationships with all catchment stakeholders and interested parties by facilitating and encouraging the sustainable use and protection of the company's catchments
  • Liaise/communicate with internal and external parties to support, deliver or report upon events and activities which contribute to enhancing the company's overall reputation
  • Carry out necessary catchment and reservoir monitoring and recording in order to protect and preserve our land and assets. To produce a renewal, improvement and maintenance work programme
  • Perform 48 hour monitoring on impounding reservoirs in accordance with company QA policies and procedures and to ensure compliance with statutory obligations in accordance with the Reservoir Safety Act 1975 and Flood Management Act 2013
  • Ensure compliance with annual regulatory abstraction and compensation conditions
  • To ensure business and regulatory requirements regarding reservoir safety are met
  • Support and communicate to the wider Catchment Team and Process Teams in the delivery of essential action plans affecting UU land and production and quality of raw water (i.e. Biodiversity action plan.
  • Ensure emergency plans are up to date and fit for purpose
  • Provide prompt response to both operational and catchment events and emergencies when required
  • Ensure compliance with the company QA system
  • To deliver the catchment capital and revenue maintenance programme and to ensure operational IR tracker actions are progressed ensuring compliance with all relevant legislation and good practice guides and provision for safe and legal public access
  • To ensure input into Drinking Water Safety Plan reviews
  • Manage overall public access to reduce risks to raw water quality and ensure regulatory requirements are met
  • Manage, maintain and preserve built and natural heritage features and structures to comply with relevant legislation
  • To ensure a positive visitor experience for customers and members of the public in order to maintain and enhance company reputation and contribute to Dow Jones Sustainability Index
  • To manage and monitor organised events on catchment
  • Liaise with police and security over anti-social behaviour on catchment land
  • To monitor and maintain concessionary supplies
  • Participate in the weekend reservoir monitoring rota as part of the current team rota
  • Participate in any standby and call out rota as required.

Knowledge and Skills

To be considered for this role you will need to have a City and Guilds diploma in Water Engineering or similar in countryside, environmental or water related discipline, together with an excellent knowledge of water and land management as well as visitor and countryside access management and related legislation experience. You will also have:

  • Working knowledge of wildlife legislation on species and habitats
  • Technical understanding of reservoir design and safety and hydraulics and civil engineering
  • Understanding of the Drinking Water Safety Plan approach to water quality risk management
  • Understanding of H&S legislation
  • Communicator with the ability to deal effectively at all levels, including internal/external customers and stakeholders
  • Team working skills
  • Competence in emergency first aid
  • Knowledge of IT systems including ARCGIS and Microsoft Office plus relevant corporate systems for role
  • Able to act effectively and decisively within role responsibilities referring decisions upwards as appropriate
  • Able to assess risks and opportunities and prioritise activity to minimise risks and ensure value is added whenever possible to achieve personal and business objectives.

Additional Information

  • This role requires you to carry out all essential duties working outdoors on all terrains and in all weather conditions and entering confined spaces
  • To undertake relevant training for role as required e.g. confined spaces, breathing apparatus, chainsaw, Basic Ranger Training
  • You will also be expected to undertake role-relevant formal academic training to achieve required LTO status




We need fantastic people to enable us to deliver a great service to the public. We are committed to reaching and recruiting from every community and then supporting employees to achieve their full potential ensuring they feel valued and included, regardless of their gender, age, race, disability, sexual orientation or social background.

If you are offered a job with us, a number of pre-employment checks need to be carried out before your appointment can be confirmed. Any offer of employment with United Utilities will be subject to a satisfactory checking report from the Disclosure Scotland / the Disclosure and Barring Service.


Closing Date: 29/05/22
Disability Confident