Role Details
"Salary - £46,869
Work Type - Hybrid
Job Location - Lingley Mere (UU), Lingley Green Avenue, Great Sankey, Warrington, WA5 3LP
Role Type - Permanent
Employment Type - Full Time
Working Hours - 37.0 Hours per Week
United Utilities’ (UU) purpose is to deliver great water for a stronger, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society.
We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves.
We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of.
We’ve got a lot to offer. You’ll be part of a thriving FTSE 100 company and will enjoy a range of core benefits that reflect your value and value contribution."
Job Purpose
Through practical application of Business Analysis disciplines, tools and techniques, provide a fit for purpose service that helps implement Operational/digital solutions for its customers in a cost effective way.
Job Accountabilities
Main responsibilities:
- To ensure the Health, Safety and Wellbeing management framework is embedded in all activities and our Health and Safety belief statement is a reality
- Work as part of the Operational Intelligence team to drive through continual change and improvement in the way we deliver change for United Utilities
Business Analysis Delivery
- To build a good understanding of the impacted business area(s) in order to ensure the service you provide is fit for purpose.
- To build strong working relationships with the project team and impacted business areas in order to understand the outputs needed and to use this insight to build quality outputs.
- Has experience and knowledge of a range of business analysis techniques and able to select appropriate techniques for a given situation.
- Work as a project team member to identify appropriate solutions (including technology solutions)
- Work as project team member to help implement change solutions for customer in a cost-effective way, by managing the requirements lifecycle, from determining the requirements of a project or programme through to testing.
- Work effectively with SME's to help define their requirements, prioritising features according to business value, and answering team questions.
- Work closely with the testers or the technical team to ensure products are robustly tested before entering production.
- Develop, creates and updates critical project documentation for the impacted business areas so that the business can understand the impact to their people, process, systems and data. This could include outputs such as process maps, impact assessments, gap analysis, business models, user stories, use cases, options appraisal, feasibility study, Functional Specifications, Non Functional Specifications etc
Knowledge and Skills
Skills, qualifications and experience:
- Working towards a recognised Business Analysis professional qualification, such as BCS Diploma in Business Analysis, IIBA or ISEB) with evidence of its practical application in the workplace.
- At least 2 years’ experience in the relevant discipline.
- A good understanding of business process, requirements lifecycle and the contribution of components (systems, policies, protocols, behaviours, etc.) to the overall performance of the business function.
- Knowledge of a range of business analysis techniques and able to select appropriate techniques for a given situation
- Able to work across a range of business areas and functions
- Confident leading and facilitating workshops with a range of stakeholders and levels.
- Evaluates and impact assess the financial, cultural, technological, organisational and environmental factors which must be addressed in the change
- Has a working knowledge of project management techniques, sufficient to define and manage activities to report progress and co-ordinate activities.
- Attained (or willing to attain) the APM Introduction qualification.