Balancing Markets Development Officer - ESO

  • Job Reference: 15060
  • Date Posted: 13 October 2020
  • Employer: UK Resourcing
  • Website:
  • Location: Warwick (CV34 6DA), United Kingdom
  • Salary: On Application
  • Sector: Engineering & Technical
  • Job Type: Permanent
  • Duration: Undefined
  • Work Hours: Full Time

Job Description

About Us

The System Operator ensures that Great Britain’s gas and electricity is transported safely and efficiently from where it is produced to where it is consumed, balancing supply and demand in real time.  As a separate company within the National Grid Group, the Electricity System Operator is neutral within industry and able to facilitate market based solutions that deliver value for consumers.  We work with our customers and stakeholders to shape the future of the energy market, providing analysis and insight into the changing nature of energy.


In the UK, we don’t generate or sell energy – we join the dots to get energy from A to B. From making a cup of tea in the morning, to keeping the lights on in hospitals, our electricity network puts power in the hands of people. Without it, the world as we know it would grind to a halt.


The world of energy is changing beyond recognition. Working at National Grid ESO, you won’t just be touching the lives of almost everyone in the UK – you’ll be shaping the way we use and consume energy for generations to come. 


At the ESO we have an ambition to enable more competition across the markets that we operate in so that together, we can unlock millions of pounds in consumer value and ensure our control room has the new tools and services it needs to continue progress towards GB’s net zero goal. Our ambition for 'competition everywhere', is a fundamental piece of the puzzle that will help us to achieve our mission of ‘Enabling the transformation to a sustainable energy system and ensuring the delivery of reliable, affordable energy for all consumers’.


The electricity markets are growing and diversifying at rapid pace. With technologies advancing and new business models being developed, it is vital that we create an environment where all market participants can compete on a level playing field to provide solutions to network challenges.

Our Values & Principles

 At National Grid ESO, through listening to what our customers need, every day we do the right thing and find a better way.


 As a National Grid ESO employee, you’ll treat our customers as a priority, taking time to listen and work with them to help give them the best experience we possibly can. You’ll need to be proactive and flexible in your approach and continually look for ways to exceed their expectations – sometimes in unexpected and helpful ways. You’ll provide accessible information when our customers need it and make things simple by using your expertise to guide them. Above all, you’ll follow through on your promises to deliver value, drive efficiency and give them a great customer experience.


We offer inclusion and diversity training for everyone here at National Grid ESO, with a view to building an inclusive working environment and developing all our employees. Training opportunities range from unconscious bias and reverse mentoring to targeted training initiatives which are tailored to support our diverse and innovative work force.

About the Role

As Balancing Markets Development Officer you will play a key role in supporting the reform of ancillary services and the development of flexibility markets to lower barriers to new technologies and deliver the tools to enable us to meet our ambition of being able to operate a zero-carbon system by 2025.


Engaging the industry on market reform to address our operability challenges of Response, Reserve, Reactive, Stability and Thermal, you will help support the delivery of change in these spaces through end to end process mapping, market design changes, product development, project management and subject matter expertise within Pathfinder, Network Innovation Competition and Regional Development Programme projects, and support to the development of flexibility markets and closer to real time procurement in general.


You will work across virtual teams to pull together the appropriate level of expertise to support the delivery of projects on time, whilst working with a variety of teams from across the ESO. You will manage internal and external stakeholders, ensuring that all voices are heard whilst also ensuring that the ESO's needs are met.  You will have good creative and problem-solving abilities, and be able to constructively challenge ideas and proposals to deliver best value to the consumer.


Providing effective planning and project management support to projects including producing robust documentation, you will support the review of business end to end processes and uncover critical dependencies to ensure business readiness for service delivery, including understanding the systems, data flows and interfaces across teams. Effective communication is required in producing internal briefing material for Senior Management / Director level where required.


You will understand the IT system requirements for the requisite service being developed and, working alongside IT, support the delivery of a suitable solution for the market and Electricity National Control Centre (ENCC).


Communicating and presenting changes to services to external market participants, through collaboration with industry and key internal stakeholders, you will ensure that the development and procurement processes of these services is in accordance with Codes and License requirements.  In addition, you will reduce risk management around the development of market reform for ancillary services.

About You

With a degree (or equivalent) or equivalent experience, you will have the ability to work in a team environment, working with remote or virtual working teams.  You will have the ability to challenge and drive change, delivering new and existing products and services as well as the development of new markets.


You will be able to apply project management techniques to assist the delivery and communication of deliverables within challenging timescales, alongside effective communication skills, accurate report writing and delivery, as well as presentation skills.


With the ability to seek and set challenging goals for yourself and to work under your own initiative to meet goals and drive improvements, you will have experience in building effective internal and external relationships combined with negotiating and influencing skills.  You will also be able to successfully manage multiple activities and issues to set time constraints that can evolve with organisational change.


Knowledge of the electricity markets and specifically ancillary service products would be an advantage, as would an understanding of the legal, procurement and commercial framework: act, licenses, codes and standards.  Knowledge of the IT systems architecture used in the procurement and utilisation of ancillary services would also be beneficial.

What You'll Get

A competitive salary between £38,300 – £48,000 – dependent on experience.

As well as your base salary, you will receive a bonus based on personal and company performance and a competitive contributory pension scheme where we will double match your contribution to a maximum company contribution of 12%. You will also have access to a number of flexible benefits such as a share incentive plan, salary sacrifice car and technology schemes, support via employee assistance lines and matched charity giving to name a few.

Closing Date


The closing date for this vacancy is 23rd October 2020 however we encourage candidates to submit their applications as early as possible and not to wait until the published closing date as this can vary. National Grid reserves the right to remove this advert or close it further applications at any point during the recruitment process.  National Grid reserves the right to remove this advert or close it further applications at any point during the recruitment process.