We have a 12 month fixed term contract to cover maternity leave for a CRM Administrator, to join our friendly team in Sunderland, supporting our client NPG (Northern Power Grid).
Maintain a high level of customer service, providing first call resolution.
Plan and optimise all agreed work activities for operational teams.
Input data relating to works onto the client's CRM system.
Handling inbound and outbound calls.
Ensure teams have correct and relevant paperwork with associated supporting documents.
Be pro-active in developing new systems to meet the changing departmental needs.
If you have previous relevent administrative experience, enjoy organising, have great attention to detail and thrive working in a busy and deadline oriented environment we would love to hear from you!
Every day we work smarter, greener and use our imaginations.
Our purpose at Clancy is simple - we make life better for everyone’s growing families. We play a vital role in providing fresh drinking water and power to millions of homes and businesses and so much more.
We are one of the biggest family owned construction businesses in the UK and we care about our people, our clients and the environment.
You apply, and we respond within two weeks (we know how annoying it is not to hear anything back)! If you don’t receive feedback within that timescale, please don’t be afraid to chase us - one of our values is to do what we say we will do!
In addition to helping you reach your career goals, a competitive salary, pension, healthcare and holiday allowance starting at 24 days per annum, we also offer perks including Clancy Xtras, our employee benefits programme with discounts for numerous well-known retailers such as Tesco, Sainsbury’s, Currys PC World and Vue Cinemas, cycle to work scheme as well as an Employee Assistance Programme.
Clancy is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all our employees. If you require any reasonable adjustments to be made for you to attend an interview, please do let us know and we will be happy to accommodate.
We are proud signatories of the Armed Forces Covenant and Disability Confident Committed.